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J1-Customer Service

RM 2,500 - RM 2,500 / month

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J1-Customer Service

Ipoh Perak

MYR1,700 - MYR2,500 Per Month

Requirements:

At least SPM, STPM, Diploma, or equivalent.

Fresh graduates / Entry-level applicants are encouraged to apply.

Able to communicate in Bahasa Malaysia, English, and Mandarin (Mandarin speaker is an advantage).

Proficient in MS Office.

Must be a team player with a pleasant personality.

Well-organized, independent, and a problem solver.

Positive attitude with good interpersonal and communication skills.

Working hours: 9 hours (5 days per week).

Responsibilities

Coordinate the execution plans for production orders.

Receive and review customer orders and propose work orders accordingly.

Liaise with customers under the direction of the Managing Director or their representative.

Keep records of customer details, inquiries, feedback, and complaints, and communicate them to the relevant function.

Coordinate the purchasing of raw materials.

Communicate customer-initiated changes to the affected parties.

Handle ad-hoc tasks as assigned by the superior or Top Management.

Work well with the sales and operational team.

Benefits

Yearly increment and year-end bonus.

Good working environment.

Job Types: Full-time, Fresh graduate

Pay: Up to RM2,500.00 per month

Benefits:

  • Additional leave
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift

Supplemental Pay:

  • Yearly bonus

Education:

  • STM/STPM (Required)

Experience:

  • Customer service: 1 year (Required)

Language:

  • Mandarin (Required)

Work Location: In person