Cafe Crew

1) Serve customers promptly and assist with training new crew members. 2) Work as a team to meet sales goals and follow security/safety procedures. 3) Arrive on time for shifts and stay until all duties are complete. 4) Prepare and serve food, make coffee/tea, and handle payments. 5) Ensure café is stocked and notify staff of shortages. 6) Maintain cleanliness and safety in all café areas, inside and outside. 7) Check café equipment and report any damage. 8) Follow operating plans, including opening/closing and setup/cleanup. 9) Assist with food preparation for bookings and monitor stock, wastage, and use-by dates. 10) Complete daily financial paperwork and ensure all expenses are covered by receipts. 11) Address customer feedback, comments, and complaints professionally. 12) Welcome customers and assist when front desk is unmanned. 13) Stay updated on policies, particularly safeguarding, and report any concerns about young people. 14) Maintain high standards of health, safety, and professionalism, responding quickly to challenges. 15) Serve as a role model, inspiring young people to engage with the café services. 16) Perform other duties as needed in a youth hub café.