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Retail Trainer | Training Executive @ Retail Fashion Industry - Shoes & Bags
RM 5,500 - RM 7,500 / month
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Key Responsibilities:
- Develop training materials, including presentations and other resources, to support retail team growth.
- Conduct interactive training sessions on customer engagement, sales techniques, and exceptional service delivery.
- Utilize previous in-store experience to design practical, real-world training aligned with retail operations.
- Provide hands-on coaching to enhance store performance and efficiency.
- Deliver comprehensive product knowledge training to help staff effectively communicate features and benefits.
- Stay informed about new product launches and incorporate insights into training programs.
- Evaluate the effectiveness of training programs and identify opportunities for improvement.
- Support store teams in implementing best practices to achieve sales targets and elevate customer satisfaction.
Requirements:
- Minimum of 5 years of experience in the retail industry, with hands-on exposure to store operations.
- Proven experience in training and developing retail teams.
- Background not limited to footwear; candidates with diverse retail experience are welcome.
- Strong understanding of retail operations, customer service, and sales strategies.
- Excellent communication and presentation skills with a knack for creating impactful training programs.
- Proficiency in preparing training materials, including PowerPoint presentations.
**ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED. ALL THE BEST!
Job Type: Full-time
Pay: RM5,500.00 - RM7,500.00 per month
Experience:
- retail industry (in store): 3 years (Preferred)
- retail training: 3 years (Preferred)