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Retail Trainer | Training Executive @ Retail Fashion Industry - Shoes & Bags

  • Full Time, onsite
  • Agensi Pekerjaan Times Management Consultancy Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 5,500 - RM 7,500 / month

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Key Responsibilities:

  • Develop training materials, including presentations and other resources, to support retail team growth.
  • Conduct interactive training sessions on customer engagement, sales techniques, and exceptional service delivery.
  • Utilize previous in-store experience to design practical, real-world training aligned with retail operations.
  • Provide hands-on coaching to enhance store performance and efficiency.
  • Deliver comprehensive product knowledge training to help staff effectively communicate features and benefits.
  • Stay informed about new product launches and incorporate insights into training programs.
  • Evaluate the effectiveness of training programs and identify opportunities for improvement.
  • Support store teams in implementing best practices to achieve sales targets and elevate customer satisfaction.

Requirements:

  • Minimum of 5 years of experience in the retail industry, with hands-on exposure to store operations.
  • Proven experience in training and developing retail teams.
  • Background not limited to footwear; candidates with diverse retail experience are welcome.
  • Strong understanding of retail operations, customer service, and sales strategies.
  • Excellent communication and presentation skills with a knack for creating impactful training programs.
  • Proficiency in preparing training materials, including PowerPoint presentations.

**ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED. ALL THE BEST!

Job Type: Full-time

Pay: RM5,500.00 - RM7,500.00 per month

Experience:

  • retail industry (in store): 3 years (Preferred)
  • retail training: 3 years (Preferred)