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Customer Service - Fresh Grad/Experienced @ BPO Automotive Project
RM 3,000 - RM 3,785 / month
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Job Scope:
- Answer calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Respond to customers on timely manner while following standard operating procedures.
- Strive to achieve key performance indicators.
Requirements:
- Candidate must possess at least a SPM/STPM/ Diploma/ Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field or equivalent.
- Ability to work under pressure and independently.
- Willing to work on 24/7 rotational shifts and weekend.
- Strong command of spoken and written English.
**Only shortlisted candidates will be contacted. All the best with your job search.
Job Type: Full-time
Pay: RM3,000.00 - RM3,785.00 per month
Schedule:
- Monday to Friday
Application Question(s):
- Immediate Starter?
Experience:
- Customer service: 1 year (Preferred)