Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Officer, Sales

Salary undisclosed
Checking job availability...
Original
Simplified

  • Identify opportunities to strengthen customer relationships and to up-sell every Airasia product that can be added into the flight ticket such as insurance, meals, duty free, merchandise, baggage and seat assignment.

  • Contacting potential or existing customers to inform them about a product or service using
    scripts. Answering questions about products or the company. Asking questions to understand customer requirements and close sales.

  • Gathering and documenting customer information, payment methods, purchases, and reactions to products.

  • Listening to the customers' needs to generate repeat sales.

  • To compile daily, weekly and monthly Sales Officer sales reports for management.

  • Maintain outlet cleanliness at minimum requirement of service level.

  • Maintain and be the face of AirAsia to carry the brand in the assigned outlet.


Functional Duties:

  • Provide quality and timely customer service by responding and attending directly to customer questions, feedback, and complaints professionally.

  • Follow required procedures and processes to Upsell AirAsia Business Partners / Affiliates
    products and services; example Hotels, AirAsia Assist (membership), PCR tests but not limited to these products.

  • Assist customers with learning how to use and where to find the Customer Experience team to identify and report system trends and abnormalities. Use a computer to accurately record
    customer interactions or support transactions.

  • Remain current in the Businesses by acquiring products and services information, latest details and industry related news which impacts support and sales.

  • Participate in training and development activities.

  • Other duties as assigned.


Requirement:

  • Able to work on shift rotation including weekends & public holidays.

  • Responsibility, Achievement orientation, business acumen, detailed oriented, customer oriented

  • Should have a positive attitude and excellent customer service ethic

  • Always remain calm and professional under pressure and always treat clients with respect


We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.