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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service - Automotive

  • Full Time, onsite
  • Agensi Pekerjaan Times Management Consultancy Sdn Bhd
  • Subang Jaya, Malaysia
RM 3,785 - RM 3,785 / month
Checking job availability...
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Job description

  • You will become a brand ambassador for multinational automotive brand-servicing clients in Australia and New Zealand.
  • You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions.
  • As well as responding to the customer you will also work closely with other service providers.

General profile

  • Attending to and coordinating the resolution of customer concerns through phone, mail, fax, email and internet-instigated enquiries.
  • Provide specialist technical support to the authorised dealer network through phone, mail, fax and email
  • Support the Supervisor/Operations Managers by providing regular reporting to track and monitor KPIs, designed to ensure customers consistently receive outstanding customer service.
  • Liaise with all levels of stakeholders including Dealers, Product Specialists, executives and direct customers in order to facilitate the resolution of complex issues.
  • Ability to work under pressure and flexible on working hours

Functional Knowledge

  • Has extensive customer service knowledge including customer profiling, call management and solutioning
  • Knowledge on vehicles is added value
  • Has passion n Automotive/cars

Problem Solving

  • Understands issues and identifies solutions that have the best outcome for the client
  • Ability to problem solve with limited supervision
  • Going the extra mile to find out solution for the customers (within company policy)

Interpersonal Skills

  • Exchange’s information and ideas effectively.
  • Self-motivated and driven
  • Positive mindset

Responsibility Statements

  • Uses standard scripts and established guidelines and under supervision, to meet SLAs.
  • Provides customers with information that is specialized and communicated in a warm empathetic manner
  • Escalates issues to supervisor
  • Explains company policies to customers
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • Provide excellent customer service to promote high NPS scores

Job Type: Full-time

Pay: RM3,785.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • Day shift
  • Fixed shift

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • Do you have any experience working in BPO company?
  • How many years of experience do you have in customer service?
  • Do you have basic knowledge on cars & parts of cars?