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International Students Affairs Officer

RM 3,000 - RM 4,000 / month

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Job Summary:
Al-Hamra Integrated School is looking for a dedicated and compassionate International Students Affairs Officer to join our team. This role is essential for providing academic, cultural, and personal support to international students, while also serving as a caretaker at the student hostel. As the main contact for international students, the officer will help students adapt to their new environment, manage visa processes, and oversee their well-being within the hostel environment. Proficiency in both English and Mandarin is preferred to best support a diverse student population.

Key Responsibilities:

Student Support and Advocacy

  • Act as the primary support contact for international students, assisting with academic, cultural, and personal challenges.
  • Provide oversight and care in the student hostel, ensuring a safe and supportive living environment.
  • Assist students with adaptation to school policies, procedures, and local customs, with available resources in Mandarin and English.

Hostel Management and Student Welfare

  • Serve as a warden for the hostel, overseeing daily routines, safety protocols, and student conduct.
  • Ensure a positive and healthy living atmosphere, addressing student concerns and facilitating conflict resolution.
  • Organize and monitor curfews, visitor guidelines, and hostel rules to maintain a harmonious environment.

Visa and Immigration Management

  • Oversee and manage the student visa process, including applications, renewals, and regulatory compliance.
  • Provide clear guidance in both Mandarin and English regarding visa maintenance and immigration requirements.

Event Planning and Community Building

  • Develop and coordinate orientation programs and community-building events, tailored to the needs of international students.
  • Plan multicultural activities that foster inclusion, cross-cultural exchange, and community among hostel residents and the student body.

Interdepartmental Collaboration and Resource Development

  • Work closely with departments such as Academic Affairs and Student Affairs to ensure the holistic well-being of international students.
  • Maintain detailed records of student progress, challenges, and activities, ensuring communication with students, families, and relevant departments.

Qualifications and Skills:

  • Have experience in student support, hostel/boarding management, or a related field.
  • Strong cross-cultural communication skills and proficiency in both English and Mandarin.
  • Understanding of student visa and immigration regulations.
  • Compassionate, with a strong sense of responsibility and an ability to handle conflicts in a hostel setting.

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month