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  4. Click Websites.
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  2. Click. then Settings.
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  4. Click Site settings.
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Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Reservation Assistant ( Hotel )

RM 2,300 - RM 2,800 / month
Checking job availability...
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POSITION SUMMARY :

Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target.

DUTIES AND RESPONSIBILITIES :

  • Having knowledge of entire Reservation Procedure
  • Responsible for Hotel and Local Reservations and Reservation
  • Handling of correspondences, sorted - out letters, telexes, fax, cables which are checked already
  • Review reservation booked daily.
  • Review arrival report daily.
  • Responsible for preparation of occupancy forecast.
  • Responsible for recording Company/Travel Agent Rates both in system and correspondence file.
  • Liase with Sales Department in regards to occupancy, Rates Reservation's Analysis.
  • Knowledgeable in hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable.
  • Responsible for various Production reports and supply to each department concerned.
  • Ensure special handling of repeats guest and very VIP guest.
  • Observes and ensures that proper telephone manners are maintained at all times
  • Monitors and coordinates group reservations activity with the Sales Department and Reservation Manager
  • Follows up tentative bookings and update reservation status
  • Reviews no-show and cancelled reservations and processes charges according to hotel’s policy
  • Review room blocking for Long Stay. Suites and special group request.
  • Supervising of Group Reservations.
  • Maintain cordial relations with commercial clients.
  • Bring to the attention Front Office Manager when the hotel availability status be changed and prepare for necessary action.
  • Responsible for work schedule
  • Responsible for maintaining a Neat and Orderly position at all times.

Job Type: Full-time

Pay: RM2,300.00 - RM2,800.00 per month

Application Question(s):

  • Please advise your expected salary for this position
  • Please advise your current working status.
  • Please provide us your contact number
  • If you are shortlisted ; please do let us know your available days & time for interview.

Experience:

  • Hotel Reservation: 2 years (Required)