Sales Coordinator
RM 2,100 - RM 2,600 / month
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KEY TASK
- Responding to client calls and special requests.
- Assist Managers in directing office information flow.
- Building relationships with various organizations for special events promotion
- Develop and organize group events and manage departmental communication.
- Serve as a liaison between banquet service personnel and other staff members.
- Hold event order meetings with servers for smooth service.
- Conduct after-event evaluations to improve banquet functions.
- Perform administrative duties like typing Hotel Sales Agreements, Proposals, correspondence letters, inventory of office supplies, and replenishing sales kit folders.
- Handling special guest requests, maintaining calendars, answering phones, routing to sales staff, and handling mail, and faxes.
- Maintain a professional appearance and able to work flexible hours.
- Act as liaison between client and hotel for accurate and timely handling of group bookings.
- Recording and updating banquet event orders and group resumes.
- Ensure duty roster is submitted and prepared on time for payroll.
- Preparing banquet and monthly forecasts based on tentative bookings and confirmed functions.
- Updates sales contact periodically for email monthly blast.
- Participate in monthly sales meetings and taking minutes.
- Assist the Director of Sales in preparing for Corporate Rates and Contracted Rates.
REQUIREMENT
- Graduates with at least a Diploma or Certificate in Hospitality studies, Sales & Marketing, Event Management, or Business Administration.
- Preferred at least 1 year of experience in the same roles within the event company/hotel industry
- Good analytical thinking and problem-solving abilities
- Strong negotiation and communication skills
- Proficiency in basic HR Management Systems, and Microsoft Office, internal ordering systems.
- Familiar with hospitality POS systems; preferred IDB
- Fluent in English and Bahasa, speaking and writing (Mandarin speaking is a plus point)
WE OFFER
- Competitive salary range
- 5 days work
- Free parking (including probationer)
- Duty meals
- Staff discounts on room stay and food & beverages
- 14 days of paid annual leave for starting
- Professional development
Job Type: Full-time
Pay: RM2,100.00 - RM2,600.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Application Question(s):
- What is your expected salary?
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Sales Coordinator: 1 year (Preferred)
Language:
- Mandarin (Preferred)