Senior Project Manager

Being part of Aspire Lifestyles, you get to enjoy:

• Excellent MNC exposure
• Personal and career development
• Attractive Remuneration Package: Group Medical and Insurance Benefits, Lifestyles Flexi Benefits, Performance Bonus, etc.
• Festive celebration and birthday token

Overall Purpose Of The Job

• Lead project planning, execution, and delivery for Aspire Lifestyles.
• Ensure projects are completed on time, within scope, on budget, and meet quality standards.
• Bring strong leadership, communication skills, and proven project management experience.

Key Responsibilities

• Project Management: Lead projects from initiation through implementation, managing resources, budgets, risks, and changes. Ensure projects meet specifications, timelines, and budget requirements. Track financials, managing variances with change control.
• Project Direction: Champion project success with dedication to long-term business goals. Drive innovation, suggest creative solutions, and develop new initiatives.
• Risk Management: Proactively identify and mitigate project risks, ensuring contingencies are prepared.
• Change Management: Manage and communicate changes in project scope, schedule, or resources, ensuring that impacts are well-documented and approved through change control processes.
• Stakeholder Engagement: Coordinate with stakeholders, including clients, vendors, and internal teams, to align expectations and maintain clear communication.
• Cross-Functional Collaboration: Act as a bridge between departments, fostering collaboration across teams (e.g., IT, marketing, finance) to streamline project execution and resolve cross-functional dependencies.
• Resource Allocation: Assess resource requirements and optimize allocation to maximize efficiency, balance workloads, and avoid project bottlenecks.
• Communication: Effectively communicate with senior leaders, peers, clients, and vendors. Foster open dialogue and active listening within the team.
• Process Improvement: Quickly understand business processes and lead initiatives for process improvements. Facilitate change and remove roadblocks in collaboration with IT and business teams.
• Reporting and Documentation: Prepare regular project status reports, maintain accurate documentation, and escalate issues as needed.
• Project Close-Out: Conduct post-project evaluations, document lessons learned and contribute to continuous improvement in project management processes.

Required Qualifications

• 7-10 years of experience in Project Management, with a proven track record of leading successful projects.
• Strong background in call center technologies, CRM systems, and a solid understanding of current technology trends and platforms.
• Deep knowledge of project management methodologies, with hands-on experience managing all aspects of project delivery, including vendor and partner management.
• Project Management certification (e.g., PMP, PRINCE2, or Agile) is highly desirable.

Job Types: Full-time, Permanent

Pay: RM10,000.00 - RM16,000.00 per month

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Maternity leave
• Parental leave
• Professional development
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Performance bonus

Application Question(s):

• Do you possess working exposure in call center technologies, CRM systems, and a solid understanding of current technology trends and platforms?

Experience:

• Project Management: 6 years (Required)