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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Care Consultant - Sunway Pinnacle | Up to RM3500++

RM 3,000 - RM 3,400 / month
Checking job availability...
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Job Brief:

This is a Customer Services position. A Call Center Representative helps customers with their questions and addresses issues regarding products or services. They are responsible for customers' inquiries or concerns via outbound and inbound calls. They will be supporting local customers in Bahasa and English. Job will be located in Bandar Sunway.

Job Responsibilities:

  • Provide quality customer support through Voice and Digital channels for our customers.
  • Obtain and evaluate all relevant information to handle product and service inquiries.
  • Keep records of customer interactions and transactions
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle complaints, and provide appropriate solutions and alternatives within the time limits.
  • Take extra mile to engage customers.
  • To meet / exceed agreed productivity and quality standards (eg: quality call monitoring and customer satisfaction monitors).
  • Identify and maximize upselling and cross selling sales opportunities

Job Requirements:

  • Candidate should be Malaysians citizens
  • Candidate should possess a SPM, Diploma, Bachelor Degree, Master's Degree or equivalent in All Business Field
  • Willing to work in a rotation shift environment (24/7 operations)
  • Good Communication Skills: Language proficiency in both English and Bahasa Malaysia.
  • Interpersonal Skills: Strong ability to engage and communicate effectively with customers.
  • Customer Service Skills: A solid foundation in providing excellent customer care.
  • Experience: A minimum of 1 year working in a Contact Center environment.
  • Sales Capability: Ability and willingness to up-sell and cross-sell during inbound calls (e.g. promoting Maxis Home Fibre, upgrading mobile plans).
  • Digital Literacy: Basic knowledge of digital tools and platforms (App, WhatsApp, ChatBOT platforms, etc)
  • Technical Support Skills: Basic troubleshooting and technical support knowledge would be an advantage.

Benefits

  • EPF & SOCSO provided
  • Annual Leave entitlement
  • Incentives up to RM 1000++
  • Please WhatsApp me any inquiries with your updated CV at Aizad (+60172586305)

Job Type: Contract
Contract length: 12 months

Pay: RM3,000.00 - RM3,400.00 per month

Supplemental Pay:

  • Attendance bonus
  • Commission pay
  • Overtime pay

Application Question(s):

  • How much is your expected salary?
  • How long do you need to serve your notice period?

Expected Start Date: 03/06/2025