Job Summary
To assist Manager in planning, organizing and directing the overall of the outlet operations as well as maintaining quality of standards in a manner consistent with Cititel Penang.
Duties and Responsibilities - Operational
1. To supervise and oversee the operation and administration of the outlet.
2. To ensure the smooth and efficient operation of the outlet.
3. To study, evaluate operation or procedure and suggest improvements to Assistant F&B Manager.
4. To assign responsibilities to subordinates.
5. To check work performance of subordinates and their grooming.
6. To supervise, oversee and assist subordinates during busy period in the service.
7. To possess thorough knowledge of menu and equipment.
8. To conduct spot-checks on floors.
9. To deputize for outlet manager in his absence.
Duties and Responsibilities – Public Relations
1. To enquire guest satisfaction and handle guest complaints.
2. To establish good guest relation.
Duties and Responsibilities – Maintenance
1. To issue job requisition or orders and repair order for maintenance.
2. To check and follow up on repair and maintenance of outlet.
3. To maintain high standards of cleanliness in outlet.
Duties and Responsibilities – Occasional Duties
1. To carry out occasional assignments or projects occasionally given by Assistant F&B Manager.
Job Type: Full-time
Pay: From RM3,200.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Yearly bonus
Ability to commute/relocate:
- George Town: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Banquet Management: 1 year (Preferred)