Associate Sales Development (ANZ)

Job Title:

Associate Sales Development (ANZ)

Job Description

Inbound sales Agent who generates revenue by converting prospects into customers

• Bachelors Degree preferred
• Min 3 year of direct end customer sales experience preferably inside sales/telesales
• 1-2 years experience in IT H/W Print/PC CC sales [end to end]
• Advanced English Proficiency on Verbal and Expert Level for Chat
• Experience in SFDC and Other CRM platform is an advantage
• Worked in highly measured sales environment. Contact Rate, Conversion
• Typing speed: 40 words per min

Responsibilities

• Proficient use of selling skills to ensure consumers are sold the right products and services
• Cross/up-sell products and services
• Provide comparative and competitive product information about consumer products
• Promote HP brand by inspiring and educating customers
• Take product orders and process financial transactions (credit cards and financing applications)
• Assist customers with web based interactions
• Capture customer profile information and interaction history
• Provide referrals to other HP and third party organizations as needed
• Pass leads to the appropriate HP sales manager
• Provide order related assistance to customers
• Report web related problems or errors to HP on a timely basis
• Subscribe customers to email newsletter or other direct marketing tools

• Proven aptitude to understand and converse about consumer technology
• Demonstrated familiarity with use of a computer, the internet and MS Office applications
• Ability to demonstrate proficient selling techniques including discovery, closing and overcoming objections
• Excellent conversational English verbal communication, listening and comprehension skills
• Soft skills – selling techniques, professionalism, customer service, telephone time management

Location:

MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak

Language Requirements:

Time Type:

Full time

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