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Assistant/Junior Executive, Risk Management

RM 2,000 - RM 2,800 / month

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RESPONSIBILITIES

Risk Assessment:

  • Conduct document verification and risk assessment tasks through calls and document review.
  • Ensure all submitted documents are complete and meet required criteria.
  • Perform assessment verification with customers to validate information against system records.
  • Verify the authenticity of customer information.

Ticket Management:

  • Handle ownership transfer applications and follow up within the specified timeframe.
  • Review and verify customer-submitted documents for accuracy and completeness.
  • Update and maintain the latest customer details in the system.
  • Respond to ticket-related inquiries and emails, ensuring resolution within the designated timeframe.
  • Consistently meet daily Key Performance Indicators (KPIs) and adhere to deadlines.

Qualifications and Requirements:

Academic Education:

  • Diploma or Degree in any field.

Language Proficiency:

  • Proficient in Bahasa Malaysia and English.

Professional Experience:

  • At least 1 year of experience in a related field.
  • Preferably with experience in administration, customer service, clerical work, data processing, or equivalent roles.

Technical Skills:

  • Proficiency in MS Excel, MS Word, and MS PowerPoint.

Personal and Interpersonal Skills:

  • Strong interpersonal and communication skills.
  • A team player with good analytical and problem-solving abilities.
  • Detail-oriented, resourceful, and capable of effective time management.
  • Willing to take risks and adapt to challenges.

Additional Information:

  • Willing to work on alternate Saturday half-days.
  • Permanent positions available.
  • Location: Level 15-03, EkoCheras Office Tower, No. 693, Batu 5, Jalan Cheras, 56000 Kuala Lumpur
  • Working Days & Hours: Monday - Friday (9am - 6pm) Saturday (Alternate: 9am-1pm)

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM2,800.00 per month

Benefits:

  • Additional leave
  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development
  • Vision insurance

Schedule:

  • Day shift

Supplemental Pay:

  • Overtime pay

Expected Start Date: 02/17/2025