Progress Controller/Workshop Executive - Passenger Car
RM 3,000 - RM 4,500 / month
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KEY RESPONSIBILITIES :
- To assist in managing the daily workshop operations, including manpower, equipment, suppliers/contractors as per SOP and MBM WPC.
- To achieve the monthly and annual workshop revenue target.
- To achieve monthly and annual workshop productivity (>85%) and efficiency (>100%) target
- To ensure on-time delivery to customers, as promised.
- To ensure high repair quality and no come-back jobs.
- To support frontline team in complaints management, when required.
- To monitor workshop revenue on daily and monthly basis and to take the necessary actions to ensure targets are met.
- To conduct daily morning briefing for all workshop staff.
- To monitor the technician productivity and efficiency on daily and monthly basis, and to take the necessary actions to ensure targets are met.
- To recruit, when required and ensure technicians comply to the training schedule as laid out by MBM and management to achieve the necessary skill level as required.
- To manage the discipline of all workshop staff with regards to compliance to company policies e.g late comings and staff performance e.g. poor productivity/efficiency, disciplinary issues.
- To monitor all WIPs an liaise with relevant departments to expedite repair works, especially difficult repair and customer complaint cases.
- To ensure all repairs are performed according to DAG work procedures and standards, final control check conducted for all Vehicles and issues rectified prior to delivery to customer.
- To ensure all workshop tools and equipment are always calibrated and in good working condition.
- To plan and implement hand tools/special tools audit as per the SOP.
- To ensure workshop is in compliance of all governmental and environment regulations.
- To ensure all warranty documentation and processes are adhered to prevent any warranty rejection.
- To prepare and submit all necessary TIPS reports as required by MBM.
KEY REQUIREMENTS :
- Min Diploma/ Degree in Automotive Engineering or equivalent
- Possess min 3-4 years of working experience in car workshop operations, preferably with min 1-2 years in supervisory level
- Exposure in continental/ European car brands is a plus
- Possess strong interpersonal, analytical and organizational skills and a team player
- This position is open for Malaysian / valid PR holder only
Interested candidates may submit your detailed resume indicating your current & expected salaries and availability via Linked-In or email to [email protected]
Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM4,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
Supplemental Pay:
- Overtime pay
- Yearly bonus
Work Location: In person