FOOD AND BEVERAGE MANAGER - HOTEL
Job Summary/Purpose :
The Director of Food & Beverage is responsible for the overall administration and operation of the Food & Beverage Division, including the maximization of profits, establishment of quality standards, maintenance of high staff performance and customer satisfaction.
Key Areas :
· Administration
· Promotion and Merchandising
· Quality of Service and Food
· Supplier Relations
· Press Relations
· Staffing
· Performance Appraisal
· Human Resources
Administration:
Analyze reports and log books
- Read overnight reports and outlet logbooks.
- Share information with other departments and the F&B team to create business awareness.
- Attend Dept Heads’ morning briefing and share information.
Review set up and quality standards
- Walk all F&B front and back of the house areas twice daily.
- Converse with guests in each of the outlets to solicit feedback.
- Note or correct any shortcomings in hard and software.
While on rounds, provide feedback and information to all staff on current events
Host/attend weekly & monthly meetings as per schedule
Convene Monthly F&B meeting which will include:
- Information on functions and promotions.
- Damages updates by Engineering Dept.
- Purchases updates.
- Cost Control updates.
- Addresses specific service issues and training topics.
Attend Meetings:
- Productivity Meeting.
- Forecast Meeting.
- Credit Meeting.
- Communication Meeting.
- Kitchen Meeting.
- Stewarding Meeting.
- P&L Meeting.
- Excom Meeting
- FSMS Meeting
Prepare F&B budget:
- Summarize all relevant data from current and previous years.
- Obtain all information available for upcoming year (occupancy, forecast, trends, reservations, festive periods, etc).
Prepare and review monthly forecast:
- Prepare and review previous month forecast.
- Prepare and update monthly forecast.
Prepare F&B CAPEX Plan:
- Monitor preparation of Annual Plan encompassing all F&B areas indicating priorities.
- Ensure all major items indicate a R.O.I projection.
Control expenses:
- Maintain proper and adequate controls are in place specifically over purchase orders and requisitions.
- Monitor Food and Beverage inventory turnover.
Promotion & Merchandising
Develop promotions and menus
- Establish a yearly promotion and menu plan and monitors implementation.
- Prepare a P&L analysis of all promotions.
- Establishes a festive season calendar.
- Establish a yearly entertainment concept.
- Review outlet operation concepts.
Quality of Service and Food & Beverage
Plan and execute special projects
- Review service guidelines every 6 months.
- Review food preparation guidelines.
- Review beverage preparation guidelines.
· Ensure that regular lab tests of food hygiene and sanitation are conducted.
Control food and beverage costs to maximize profits.
- Liaise with Executive Chef to provide value for money customers as well as maximize profitability.
- Keep informed of new products on the market.
- Walk all F&B front and back of the house areas weekly with Cost Controller and Chef to minimize shortage and reduce inventory.
· Build up and maintain rapport with food and beverage suppliers
- Ensure suppliers provide top quality
- Responsible for sponsorship and consignment
Supplier Relations
- Obtain maximum publicity so as to maintain a high profile for the F&B department.
- Liaise and attends promotional activities directed towards the press to introduce new menus and restaurants, etc.
Press Relations
· Provide PR with information needed for mailing, advertising, direct mail and press releases.
Maintain regular press relations
- Approve all staff additions or replacements.
· Control casual labor and overtime submitted by Executive Chef and Outlets Managers.
Staffing
Control staffing levels
- Monitor productivity performance as shown in monthly productivity reports and reviews with appropriate department heads.
Performance Appraisal
Conduct performance appraisals of key management staff
· Conduct yearly appraisals of direct reports.
· Review appraisals of key department staff.
Ensure progressive training
- Ensure compliance with minimum training levels (as required by policy) is met.
- Establish comprehensive training plan on annual basis with HR Director.
- Personally conduct training for F&B Management staff.
- Evaluate at least 2 departmental training sessions per month in the outlets and Banquet
Human Resources
- Coordinate with Human Resources for recruitment of service staff
- Conduct training sessions for service and stewarding staff and review periodically all emergency health and safety procedures.
- Evaluate process of probation, transfer, training recommendation, performance and salary review.
- Coordinate various training and development plans with Human Resources and direct reports
Job Type: Full-time
Pay: RM6,000.00 - RM8,000.00 per month
Benefits:
- Maternity leave
- Professional development
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Putrajaya: Reliably commute or planning to relocate before starting work (Required)
Application Deadline: 02/28/2025