Assistant Director of Food & Beverage
Salary undisclosed
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- To assist the Director of F&B in the operational and services aspect of the restaurants and provide clear and direct supervision to the Restaurant Managers under his/ her responsibilities
- To maintain and enhance excellent dining experiences for our guests
- Complete detailed checks of the entire F&B operation during all service periods taking necessary actions to correct any deviation from quality standards
- Co-ordinate all aspects of the point of sales implementation
- Conduct weekly inspections of restaurants with minute follow-ups
- Attend daily morning briefings
- Attend and prepare all departmental meetings
- Carry out projects and assignments as requested by the Director of F&B e.g. beverage lists, menus, etc.
- Co-ordinate all aspects of wine and beverage lists
- Conduct daily hotel tours to observe operational standards and difficulties and follow up with the relevant Managers
- Write and proofread memorandums, letters and menus of the department
- Propose and initiate when approved, new services and products for our guests
- Handle customer comments and complaints and take swift corrective action
- Find ways to improve the efficiency of the operations, which will benefit hotel guests
- Follow instructions given by the Director of F&B, Hotel Manager, General Manager and perform any other reasonable duties as required from time to time
- Ensure effective implementation of the IMS policy and procedures
- Ensure continuous training and awareness of the IMS system
- Ensure OTPs are monitored and acted upon
- Identify areas of improvement through CPAR or suggestions
- Ensure operational compliance to legal regulations and other requirements