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Customer Service (Mandarin Speaker)

RM 2,500 - RM 4,000 / month

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Maplehome (Short Stay Management Company - Airbnb)

  • Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Handle customer inquiries and provide accurate information about our real estate services.
  • Resolve customer issues and complaints promptly and professionally.
  • Maintain and update customer records in our database.
  • Collaborating with cross-functional teams to ensure a seamless customer experience.
  • Any Ad-hoc tasks that may be assigned as and when required.

Job Requirements:

  • Excellent communication and interpersonal skills, with the ability to interact with customers of diverse backgrounds.
  • Required language: English, Bahasa Malaysia and prefer mandarin speaker as need to liaise with the China guest.
  • Fresh graduates are welcome to apply.
  • Ability to work well in a team environment and collaborate with cross-functional departments.
  • Willing to work on rotational shift (9am to 6pm or 6pm to 2am)
  • Willing to work in Setia Alam.

Job Types: Full-time, Fresh graduate

Pay: RM2,500.00 - RM4,000.00 per month

Benefits:

  • Free parking
  • Maternity leave

Schedule:

  • Day shift
  • Night shift
  • Rotational shift

Supplemental Pay:

  • Yearly bonus