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EXECUTIVE, CRM (PAVILION BUKIT JALIL)

RM 3,000 - RM 4,000 / month

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Job Description:

Customer Relationship Management

  • CRM Strategy: Develop and execute a comprehensive CRM strategy that aligns with the company's goals and objectives.
  • Collaboration: Look for Marketing opportunities and Collaborations with brands/tenants.
  • Customer Enquiries: Manage customer feedback, ensuring all concerns are addressed in a timely and efficient manner.
  • Member Communication: Develop and implement strategies for member communication, including email marketing campaigns, newsletters, app push notifications etc.
  • Compliance: Ensure compliance with data protection regulations and best practices for data privacy and security.
  • Data Management: Manage and maintain customer databases and ensuring data accuracy.

Requirements:

  • Candidate must possess at least a bachelor degree or equivalent.
  • Customer focused, action-oriented, organized with strong time-management skill
  • Database management experience and strong analytical and data management aptitude
  • Good communication, interpersonal and presentation skills
  • Proficiency in MS Office (MS Word, MS Excel, Power Point and MS Outlook)

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

  • Free parking
  • Health insurance

Schedule:

  • Monday to Friday