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Customer Service - Taman Equine

RM 1,800 - RM 2,000 / month

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KUHEN ENERGY HOUSE

Vacancy for -- CUSTOMER SERVICE

JOB DESCRIPTION:

1. SYSTEM DATABASED

  • Engages in superior customer service by making information readily available
  • Registration for new and existing customer
  • Maintain an up-to-date customer database by entering customer profile details
  • Working with the sales team to develop targeted sales strategies.
  • Creating and presenting sales performance reports daily, monthly and yearly.
  • Maintain financial accounts by processing customer/ patient adjustment payment
  • Collect cash and handle credit card transactions to process payments for purchase
  • Ensure work area including shelves and aisles are neat and tidy

2. APPOINTMENT

  • Assist in scheduling customer appointment.
  • Helping in reconfirm with customer after book appointment.
  • Manage large amounts of incoming call.

3. SOCIAL MEDIA

  • Answers questions from customer.
  • Recommend potential product and package or service to customer by collecting customer information and analyzing customer needs.
  • Creates a plan for gaining customers and then retaining them.

RESPONSIBILITY:

  • Responsible for day-to-day customer service matters.
  • To execute ad-hoc duties when required.
  • Provide administrative support function to the company.
  • Maintain and update filing, inventory, mailing, and database systems.
  • To assist the sales team of the database system.

QUALIFICATIONS:

  • Diploma or Degree in Marketing, Business or related field
  • Fresh Graduate are welcome to apply
  • Willing to learn
  • Good communication skills
  • Good Attitude

BENEFITS:

  • Permanent (Full Time)
  • Overtime Pay
  • EPF, SOCSO, and EIS
  • Entitle Leave
  • Uniform
  • Career Growth

www.kuhenenergyhouse.com

[email protected]

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,000.00 per month

Benefits:

  • Maternity leave
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Night shift
  • Rotational shift

Supplemental Pay:

  • Overtime pay

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • English (Preferred)
  • Bahasa (Preferred)