Epicareer Might not Working Properly
Learn More
H

Customer Service & Admin Executive

RM 1,800 - RM 2,800 / month

Checking job availability...

Original
Simplified

Responsibilities:

  • Handle front desk administrative tasks, including responding to customer inquiries, managing class arrangements, processing payments, and other related duties.
  • Address and resolve customer complaints promptly and professionally to ensure high satisfaction levels.
  • Provide customers with accurate information about services and schedules.
  • Maintain a welcoming and organized reception area to create a positive first impression.
  • Supervise and provide support to company’s operations to ensure it’s consistent with the company’s philosophy, mission, and goals.
  • Maintain an effective inventory system for and monitor office supplies, materials, and equipment, as well as the purchasing of the items following company’s procedures and regulations.
  • Develop and carry out official documentation and filling system.
  • Ensure tidiness and cleanliness of the centre, as well as the safety of working condition and functionality of equipment needed to carry out job functions and responsibilities.
  • Analyze and evaluate costs and expense budget for centre operations within approved budget.
  • Communicate with the management about needs, successes and general operations of the centre.
  • Support other departments in administrative tasks if required.
  • Perform administrative tasks and daily operations related tasks.

Requirements:

  • Possess at least a certificate/ diploma/ degree in relevant fields (if without experience)
  • Required languages: English, Mandarin (Preferred)
  • Positive, energetic and team-player
  • Possess professional communication and interpersonal skills
  • Experience in customer service will be an added advantage
  • Fresh grads are encouraged to apply
  • Training will be provided
  • Work hours: Wednesday- Sunday (9:30am - 6:30 pm)
  • Work location: Bayan Lepas, Penang

Benefits:

  • Conducive work environment that promotes career growth.
  • Monthly sales incentives provided.
  • Early off on every Sunday.

Come and join our team! Only shortlisted candidate will be contacted.

Job Type: Full-time

Pay: RM1,800.00 - RM2,800.00 per month

Schedule:

  • Day shift
  • Weekend jobs

Application Question(s):

  • Are you willing to work on weekends (Saturday and Sunday)?
  • What is your last drawn salary (RM)?

Work Location: In person

Expected Start Date: 03/05/2025