Sales Admin Exec (Kelana Jaya, PJ)
Responsibilities:-
1. Perform daily sales administration function
· Process orders from customers
· Coordinate deliveries with sales team and customers
· Monitor the delivery system to ensure all orders are generated and avoid any wrong delivery
· Handle incoming calls & phone inquiries
· Coordinate and monitor monthly consignment sales activities
· Perform general office administration. i.e emailing, faxing, scanning, photocopying, filling.
· Assist Sales Team manage marketing and promotional materials etc.
· Assist Sales Team where necessary and appropriate.
2. Production, scheduling and transportation
· Liaise with supply chain on transportation to deliver goods to customer on time.
· Liaise with sales team or customer on confirming of sales orders.
· Work with production department in fulfilling orders on time.
3. Documentation
· Check and confirm delivery data from invoice generation system to ensure they are matched with the delivery order.
· Prepare sales contract, quotation, tax invoice & purchase requisition..etc
· Prepare documents, i.e quotation, proposals, consignment forms, loan agreement.etc.
4. Customer Service
· To provide product information (marketing materials) to sales team upon request.
· Handle customer complaints and to register all customer’ complaints into system.
· To channel customer requirement/complaint to relevant PIC for discussion and commitment.
5. Monitor Aging/Process Customer Payment
· Assist to monitor customer aging and provide update to superior on overdue outstanding.
· Assist sales team cross check on the key account payment and deduction (Debit notes) and liaise with finance team to ensure offset accounts timely.
6. Reporting
· Prepare bi-weekly report for management meeting
· Prepare monthly movement report & stock report.
7. Others
· To perform other related duties assigned from time to time, in alignment to company’s goal and objectives.
Requirements:-
- SPM / Diploma in any field
- Min 2 years experiences in administration and sales coordination.
- Knowledge & experience in ERP system, logistic documentations & arrangement is an added advantage
- Proficiencies in Office productivity tools (eg. Microsoft Office)
- Good customer service and excellent interpersonal skills
- Excellent Communication and Organization Skills
- Proficient in verbal and written in English and Mandarin
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,200.00 - RM2,500.00 per month
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
Work Location: In person