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Store Manager (Luxury Brand, Starhill)
RM 6,000 - RM 7,000 / month
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KEY DUTIES / RESPONSIBILTIES:
- Work closely with District Manager, or any other assigned superior, on store operations, manpower issue and provide improvement solutions
- Coaching team members to perform their duties well and developing their skills and talents
- Plan and prepare monthly duty roster and ensure that team members follow the stipulated SOPs, policies and guidelines
- Monitoring attendance and staff performance while providing constructive feedback
- Responsible for managing outlet keys, outlet daily opening and closure on time
- Developing sales strategy and leading team members to drive sales and achieve sales target
- Resourceful in terms of capturing sales opportunities
- Provide excellent product and customer service while training and coaching team members to provide and maintain an excellent standard of service
- Ensure housekeeping is done every day, maintaining a clean and presentable outlet appearance with all merchandise displayed according to the stipulated guidelines
- Monitoring inventory movement and merchandise levels; raising request to Merchandising team when there is insufficient inventory
- Accountable for loss prevention and security of inventory (not limit to CCTV), and carrying out regular spot checks and stock-take activities
- Ensure cash float and sales collection are calculated accurately, stored safely and banked in accordingly
- Update the budget for monthly and annually sales target
- Prepare management reports on a monthly basis
- Perform any ad-hoc duties as needed from time to time to support the smooth flow of the operations
JOB REQUIREMENTS:
- Candidates must possess at least a SPM qualification
- More than 5 years of working experience in luxury brand is required for this position or equivalent retail experience
- Proficient in both written and spoken English and Bahasa Malaysia; ability to speak in Mandarin would be an added advantage
- Passionate, dynamic and highly motivated individuals who is proactive and eager to learn
- Positive attitude and able to work in a fast-paced working environment
- Possess strong leadership qualities with excellent customer service and communication skills
- Commercial thinking with a sales-driven mindset
- Act as people leader
- Able to work in shifts, including Saturdays, Sundays and Public Holidays
- Intermediate proficiency in Microsoft Office
Job Types: Full-time, Permanent
Pay: RM6,000.00 - RM7,000.00 per month
Benefits:
- Health insurance
Schedule:
- Rotational shift
- Weekend jobs
Work Location: In person