Boutique Manager (Omega KLCC)
Salary undisclosed
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Job description
Key Responsibilities
1.Team Leadership
- Train, coach, and motivate the boutique team
- Define clear targets and responsibilities for each team member, review performance
- Anticipate turnover and take the lead in recruitment of new staff
- Manage team roster, vacations and overtime
2.Sales and Business Development
- Ensure excellent client experience in boutique and timely, pertinent follow-up of both prospective clients and owners
- Propose, execute, and generate ROI on local activation events in line with the Brand Universe, either independently or with appropriate local partners, and
- Work together with brand's management team, develop effective strategies to ensure the development of genuine client relationships resulting in increased business opportunities
3.Boutique Operations
- Guarantee the proper maintenance of the boutique: cleanliness, proper visual displays and respect of VM guidelines
- Make sure that all operating and security guidelines are understood and respected
- Assure the security and proper maintenance of stock timepieces
Profile
Preferred Profile
- Previous team management experience
- Previous sales experience in a luxury Retail boutique
- Collaborative approach with the ability to foster teamwork and a "can do" attitude
- Entrepreneurial spirit to develop your own business and build long-lasting client relationships
- Deep understanding of client needs and priorities (internal and external clients)
- Intellectual curiosity and a passion for learning
Professional requirements
- Comfortable using Excel, Word, SAP a
Languages
- Fluent English