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Call Center Representative

Salary undisclosed

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Are you ready to join an amazing team and be part of a company that’s growing rapidly? Sentry Management Solutions is looking for a Call Center Representative to help us deliver exceptional service and make a difference in the lives of those we serve!

At Sentry, we are a trusted non-emergency medical transportation broker, serving New York since 2016. We pride ourselves on fostering a supportive, collaborative, and inclusive work environment where your ideas and contributions truly matter.

Why Join Us?

  • Amazing Team: Be part of a group of passionate professionals who value teamwork and camaraderie.
  • Company Growth: Sentry is expanding, and we want you to grow with us! Your career development is our priority.
  • Fully Remote: Work from the comfort of your home while making a positive impact every day.

What You’ll Do:

  • Answer incoming calls and assist customers with scheduling transportation services.
  • Provide excellent customer service by addressing inquiries and resolving issues efficiently.
  • Accurately input and update information in our system.
  • Communicate effectively with team members and other departments to ensure seamless service delivery.

What We’re Looking For:

  • Strong communication and problem-solving skills.
  • Ability to handle high call volumes while maintaining a positive attitude.
  • Detail-oriented with excellent organizational skills.
  • Previous call center or customer service experience is a plus but not required—we’re happy to train the right candidate!

Benefits of Working with Sentry:

  • Competitive pay.
  • Flexible work-from-home setup.
  • Opportunities for advancement as the company grows.
  • Supportive leadership that values your contributions.

If you’re ready to take the next step in your career and be part of something amazing, we’d love to hear from you! Apply today and join our Sentry family.

Job Types: Full-time, Part-time

Pay: RM28.00 - RM35.00 per hour

Expected hours: 40 per week