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Knowledge Coordinator

RM 3,000 - RM 3,600 / month

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WE'RE EXPANDING OUR TEAM

Silentmode Sdn. Bhd. is excited to announce an opening for positions at our office in Bangi, Selangor!

If you're enthusiastic, energetic, dynamic, and a true team player, we want you to join us! Submit your application now and be part of our innovative team.

Requirements & Qualification

- Bachelor's degree in education, instructional design, training and development, or a related field with 1-2 years’ experience in training coordination, instructional design, or a related field.

- Diploma in education, instructional design, training and development, or a related field with 3-5 years’ experience in training coordination, instructional design, or a related field.

- Certified Professional is desirable. (e.g., CPLP, CTDP,CPTM, COP, CPTM,ATD Certification, HRCI)

- Demonstrated experience in designing and delivering training programs.

- Proven ability to design and develop training programs and materials, including presentations, manuals, e-learning modules, and hands-on exercises.

- Experience in tailoring training content to address specific knowledge gaps and training needs within the division.

- Strong presentation and facilitation skills to conduct training sessions for internal team members, including new hires and ongoing skill development.

- Ability to facilitate workshops, webinars, and in-person training sessions as needed.

- Adaptability in training methods to accommodate diverse learning styles.

- Proficiency in assessing training effectiveness through quizzes, tests, and evaluations.

- Experience in gathering feedback from trainees to continuously improve training programs and materials.

- Enthusiasm for promoting knowledge sharing and collaboration among team members during training sessions.

- Ability to encourage trainees to actively participate in discussions and share best practices.

- Track record of fostering a culture of continuous learning and skill development.

- Excellent verbal and written communication skills to effectively communicate training content and objectives.

Responsibilities

- Develop and prepare training programs, materials, and e-learning modules.

- Prepare training content to address specific knowledge gaps and training needs.

- Assess training effectiveness through quizzes, tests, and evaluations.

- Gather feedback from trainees to continuously improve training programs.

- Organize and categorize knowledge base content for easy retrieval.

- Ensure information is structured logically and searchable.

- Regularly update the knowledge base with new insights and best practices.

- Review and edit knowledge base articles for accuracy and clarity.

- Provide user support for team members seeking information within the knowledge base.

- Collaborate with subject matter experts to identify training needs and objectives.

- Plan and organize training sessions, workshops, and e-learning courses.

- Responsible on the e-learning portal, including uploading and organizing training materials.

- Prepare and implement evaluation strategies to assess the effectiveness of training programs.

- Update and revise training materials as necessary to ensure accuracy and relevance.

- Monitor and track employee participation and progress in training programs.

- Provide support and guidance to employees participating in training programs.

- Stay informed about industry trends and best practices in learning and development.

- Maintain records of training activities and employee progress.

- Able to train product knowledge to Stakeholder (e.g., Employee, Client).

- To perform any other task as assigned by the Lead and Middle Management.

How to Apply:
Send your resume to [email protected] We're excited to see your application!

Job Type: Full-time

Pay: RM3,000.00 - RM3,600.00 per month

Benefits:

  • Free parking
  • Meal provided
  • Opportunities for promotion
  • Professional development

Supplemental Pay:

  • Overtime pay

Ability to commute/relocate:

  • Bandar Baru Bangi: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What is your expected salary?

Experience:

  • knowledge coordinator: 1 year (Preferred)

Expected Start Date: 02/24/2025