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Guest Experience Assistant
Salary undisclosed
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- To assist check in and check out guest efficiently and proceed with a proper method of payment.
- To be aware of the hotel availability at all times and selling rates for the day.
- To be aware of daily functions and VIP’s arrival.
- To be aware of group arrangements and have registrations cards and keys ready before arrival.
- To solve queries quickly and efficiently.
- To liaise closely with Shift Leader regarding ready rooms, early arrivals, room moves, stay overs and discrepancies.
Job Types: Full-time, Permanent
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
Application Question(s):
- How many years of experience do you have in hotel industry - Front Office?