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Guest Experience Assistant

Salary undisclosed

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  • To assist check in and check out guest efficiently and proceed with a proper method of payment.
  • To be aware of the hotel availability at all times and selling rates for the day.
  • To be aware of daily functions and VIP’s arrival.
  • To be aware of group arrangements and have registrations cards and keys ready before arrival.
  • To solve queries quickly and efficiently.
  • To liaise closely with Shift Leader regarding ready rooms, early arrivals, room moves, stay overs and discrepancies.

Job Types: Full-time, Permanent

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay

Application Question(s):

  • How many years of experience do you have in hotel industry - Front Office?