T
Food Delivery Platform - Customer Service Executive
RM 2,400 - RM 2,900 / month
Checking job availability...
Original
Simplified
Job Description:
- Ensure the highest possible quality of customer service for our hungry customers
- Process order and manage relationship with hundreds of restaurants
- Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses
- Ensure that processes are followed and bring in new ideas for improvement
- Constantly work towards improving customer experience
- Handle customers and vendors requests, as well as external communication with them
- Technical assistance - vendors on order related issues, technical issues for their devices (phone and printer)
Remuneration Package: RM 2.4k - 2.9k
Working Location: Menara Public Bank 2, Jalan Raja Chulan
Shift: 24/7 rotational shift. 5 days’ work with 2 days off. Off days on rotational basic.
INTAKE: Immediate Joiner
Job Types: Full-time, Permanent
Pay: RM2,400.00 - RM2,900.00 per month