Epicareer Might not Working Properly
Learn More
T

Food Delivery Platform - Customer Service Executive

RM 2,400 - RM 2,900 / month

Checking job availability...

Original
Simplified

Job Description:

  • Ensure the highest possible quality of customer service for our hungry customers
  • Process order and manage relationship with hundreds of restaurants
  • Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses
  • Ensure that processes are followed and bring in new ideas for improvement
  • Constantly work towards improving customer experience
  • Handle customers and vendors requests, as well as external communication with them
  • Technical assistance - vendors on order related issues, technical issues for their devices (phone and printer)

Remuneration Package: RM 2.4k - 2.9k

Working Location: Menara Public Bank 2, Jalan Raja Chulan

Shift: 24/7 rotational shift. 5 days’ work with 2 days off. Off days on rotational basic.

INTAKE: Immediate Joiner

Job Types: Full-time, Permanent

Pay: RM2,400.00 - RM2,900.00 per month