Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Team Leader - Customer Service - Mandarin Speaker - RM5000

RM 5,000 - RM 5,500 / month
Checking job availability...
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The Customer Service Team Leader will be responsible for overseeing the day-to-day operations of our customer service team. This individual will manage workflow, provide guidance and support to customer service representatives, and ensure that customer inquiries and orders are handled promptly and professionally.

Customer Service Team Leader Duties and Responsibilities

  • Develop and implement customer service policies and procedures
  • Monitor customer service representatives’ performance and provide ongoing coaching and feedback
  • Resolve customer complaints and inquiries in a timely and efficient manner
  • Analyze customer service trends and recommend improvements
  • Train and onboard new customer service representatives
  • Monitor customer service representatives’ adherence to company policies and procedures
  • Ensure customer service representatives maintain a high level of customer service
  • Prepare and analyze customer service reports
  • Foster an environment of collaboration and teamwork among customer service representatives

Customer Service Team Leader Requirements and Qualifications

  • Bachelor’s degree in Business Administration or related field
  • Minimum of 5 years of experience in customer service
  • Excellent leadership and organizational skills
  • Strong communication, problem-solving, and decision-making skills
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Able to handle multiple tasks and prioritize effectively
  • Able to motivate and mentor customer service representatives
  • Knowledge of customer service software and systems

Job Type: Full-time

Pay: RM5,000.00 - RM5,500.00 per month

Benefits:

  • Flexible schedule
  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Night shift
  • Rotational shift

Supplemental Pay:

  • 13th month salary
  • Attendance bonus
  • Performance bonus

Experience:

  • Team Leader: 3 years (Required)
  • Customer service: 3 years (Required)

Language:

  • Mandarin (Required)
  • English (Required)

Application Deadline: 02/21/2025
Expected Start Date: 02/24/2025