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HOTEL BANQUET SUPERVISOR

RM 2,000 - RM 2,499 / month

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-Supervise the setup, service, and breakdown of banquet events. -Ensure banquet rooms are arranged according to event specifications. -Coordinate with kitchen staff and event planners for food and beverage service. -Oversee the timely and efficient execution of events. -Ensure high-quality service and address guest requests promptly. -Act as a point of contact for clients and resolve any service issues. -Gather feedback from guests to improve future events. -Supervise and coordinate banquet servers, bartenders, and support staff. -Assign tasks and ensure staff adhere to service standards. -Train employees on banquet procedures, customer service, and safety protocols. -Ensure banquet equipment, linens, and supplies are available and in good condition. -Monitor inventory levels and coordinate with suppliers for replenishment. -Oversee proper storage and maintenance of banquet items. -Ensure compliance with health and safety regulations. -Monitor proper food handling and beverage service procedures. -Train staff on emergency procedures and safety guidelines. -Assist in controlling labor and operational costs. -Track event expenses and ensure accurate billing. -Maintain banquet reports and event documentation.