Associate Product Manager

MAIN ACCOUNTABILITIES: • Product Strategy & Roadmap: o Lead the creation and execution of product roadmaps for internet services and data center offerings, ensuring alignment with overall company strategy and customer needs. o Define clear product vision, goals, and KPIs, balancing both short-term deliverables and long-term strategic initiatives. o Identify opportunities for product differentiation and market growth, leveraging industry trends, customer feedback, and competitive analysis. • Cross-Functional Collaboration: o Work closely with engineering, design, and operations teams to define technical specifications, user stories, and product requirements for new features and services. o Collaborate with marketing, sales, and customer support to develop go-to-market strategies and ensure effective product launches. o Maintain strong relationships with internal and external stakeholders to gather insights and prioritize product enhancements. • Customer & Market Insights: o Conduct market research and analyze customer feedback to understand customer pain points, trends, and emerging needs in the ISP and data center sectors. o Use customer data, surveys, and analytics to drive product decisions, validate hypotheses, and improve product offerings. o Develop and maintain a deep understanding of competitors, industry trends, and regulatory changes affecting the ISP and data center markets. • Product Development & Execution: o Manage the entire product lifecycle from ideation to launch, working with cross-functional teams to ensure on-time and on-budget delivery. o Prioritize and refine product backlog based on business objectives, customer impact, and technical feasibility. o Ensure product quality, performance, and scalability, driving continuous improvements post-launch. • Business & Financial Acumen: o Define product pricing models, business cases, and ROI analysis, ensuring the product is both profitable and competitive. o Track product performance using KPIs, metrics, and user feedback to make data-driven decisions for ongoing improvements and optimizations. o Own the product's P&L, ensuring that product pricing, positioning, and overall strategy drive revenue growth. REQUIREMENTS: • Bachelor’s degree in Telecommunication Engineering, Computer Science, IT, or a related field. A Master's degree or MBA is a plus. • 3-5+ years of experience in Product line in the telecommunications, internet services, cloud, or data center industries. • Proven track record of managing complex, technical products from ideation through to successful launch and iteration. • Experience with networking technologies (e.g., SD-WAN, MPLS, VPNs, connectivity) and data center infrastructure (e.g., co-location, servers, storage, cooling solution, M&E). • Strong technical understanding of networking and data center operations. • Excellent product management skills including road mapping and feature prioritization. • Ability to write clear and detailed product specifications and user stories for both technical and non-technical audiences. • Strong communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels. • Data-driven decision-making skills, with the ability to analyze and synthesize customer insights, usage data, and market trends. • Plan marketing communication strategies including branding strategy, PR strategy, online marketing, customer events and marketing collaterals to meet our highest priorities and to ensure effective and efficient delivery.