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Job Scope Summary: Be Prompt and efficient of all Food and Beverage items available in outlet. The strength and sincerity of our image should reflect at all times through a friendly, courteous manner and helpful, attitude, extending beyond Guest’s expectation. This can most effectively be given to Guests by front line staff. Area of coverage includes swimming pool, Gspot , Café 168 and Room service. Responsibilities: 1. Maintain thorough product knowledge of all food items and service procedures. 2. Provide punctual, efficient, and courteous service with a friendly and professional attitude. 3. Adhere to all Food & Beverage regulations and demonstrate a strong commitment to guest satisfaction. 4. Work efficiently during peak hours and remain flexible with work schedules. 5. Exercise proper service techniques, handle equipment correctly, and maintain a clean workstation. 6. Communicate effectively with team members and remain open to feedback from supervisors. 7. Ensure proper grooming and wear the prescribed uniform at all times. 8. Complete mise-en-place, side duties, and station cleaning before and after shifts. 9. Report any guest complaints, accidents, or issues to the supervisor or manager. 10. Work as a team, assist colleagues, and prioritize guest requests for excellent service. Job Types: Full-time, Permanent Pay: From RM1,800.00 per month Benefits: - Meal provided - Opportunities for promotion - Professional development Schedule: - Afternoon shift - Day shift - Night shift Supplemental Pay: - Overtime pay