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Business Analyst Intern

RM 800 - RM 1,000 / month

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Key Responsibilities

  1. Requirements Gathering & Analysis:
  • Collaborate with teams across the organization to understand business needs and translate them into clear requirements.
  • Document and refine user stories and functional specifications for tech-driven initiatives.
  1. Market & Trend Analysis:
  • Research industry trends, customer needs, and competitive insights in the human engagement tech space.
  • Provide actionable recommendations to drive product and business strategy.
  1. Data Insights & Optimization:
  • Analyze performance data and user engagement metrics to identify areas for improvement.
  • Build reports and dashboards to track project outcomes and business KPIs.
  1. Process Improvement:
  • Evaluate existing workflows and propose tech-enabled solutions to enhance operational efficiency.
  • Assist in designing frameworks for scalability and performance optimization.
  1. Collaboration & Support:
  • Work closely with product, marketing, and tech teams to align business goals with project deliverables.
  • Support project management efforts, ensuring timely delivery of milestones.