Assistant Vice President, Product & Channel Development (Consumer Deposits)
Salary undisclosed
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Product & Channel Development
- Involve in the strategic planning of road maps for product & channel for consumer deposits in terms of propositions, business case, channels, platforms, sales and delivery etc.
- Originate new deposit related products & CVP both via digital and traditional channels.
- Work with stakeholders to identify customer needs and to map customer journey if applicable.
- Identify operational, IT, regulatory & legal compliance risks of the initiatives and proactively propose measures to mitigate the risks for approvals prior to initiatives launches at internal risk governance platforms.
- Lead and manage new product and channel development life cycle from conceptualization, proposals to getting internal and approvals of the initiatives.
- Lead and manage project timelines, system enhancement scope, UAT and resource planning, deployment/launch with stakeholders.
- Accountable for the performance and stability of the new products, channels and platforms with robust plans for functional and production testing before launches.
- Accountable for the business/ financials and key performance matrices of the initiatives as launch and lead the post-mortem updates of the initiatives at key platforms to senior management.
Building on existing Capabilities/ Innovations/ Platforms
Expand product service delivery into digital channels and migrate branch and contact centre traffic to the self-service channels.
Compliance, Process and Reporting
- Ensure timely submission of internal/external regulatory reporting.
- Liaise with regulatory bodies/card schemes for new any requests/queries.
- Work closely with internal stakeholders to ensure that products/processes adhere to both internal and external compliance.
- Work on regulatory/card scheme projects including system enhancement/maintenance.
- Create and/or maintain documentation such as Standard Operating Procedures (SOPs) and other internal documents when required.
Job Requirements:
- Minimum 5 years of direct experience in consumer banking, mainly in deposits products
- Relevant analytics, financials and process knowledge
- Experience in product and project development
- Strong project management skills
- Experience in driving complex initiatives that run across various functions and domains
- Possess system and operational knowledge of consumer banking products
- Good knowledge of industry trend, competition pricing, products and offering
- Good knowledge of Regulatory frameworks governing consumer deposits and lending business
- Like using technologies to drive innovations and changes
- Good people skills