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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Team Manager

Salary undisclosed
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Job Description

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style. We’re proud to be trailblazers in the luxury retail world.

  • Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!
  • Are you passionate about sales, service excellence and building a team?
  • Do you love making a difference?


Responsibilities

 Store & Team Performance: Lead a team of Client Advisors to develop daily/ weekly /monthly/quarterly action plans to exceed their commercial sales targets.

  • Deliver and execute on pre-determined commercial sales targets
  • Understand and analyse the business needs, productivity, KPIs and provide business insights to determine business performance against commercial sales targets
  • Improve business performance by implementing actions with clients, team, VM, Merchandise, or operations.
  • Lead the execution of retail excellence standards.
  • Partner with senior retail management to monitor, leverage knowledge of competitor activity and implement action plans accordingly.
  • Master the selling ceremony techniques and Tiffany Touch to deliver service excellence.


Develop a High Performing team: Is floor-based to deliver daily coaching and development to CA’s to elevate their ability to maximise client experience and achieve our commercial targets. Supports CA’s in rescuing sales.

  • Drives performance through regular on-the spot coaching conversations (80% of time spent on the sales floor)
  • Embody and inspire the highest luxury standards in presentation and behavior. Following up with the team with feedback or coaching where expectations are not met.
  • Onboards, Coaches and Develops the assigned team to maximise performance to acheive/exceed pre-determined commercial sales targets
  • Effective and motivating use of company resources to coach and develop team (dashboards, VOC – Client feedback surveys )
  • Engages, motivates and inspires team to achieve service excellence and results accountability through employee recognition and company initiatives
  • In partnership with senior management, create and execute team development plans, address and action performance management issues of assigned team in timely manner through consistent feedback.
  • Identify and recruit talents to conribute to the team.
  • Provide regular team coaching as part of morning breifings tailored to opportunties.
  • Determine store wide training or development needs in partnership with Training.


Build and develop best in class client centric teams:

  • Partner with your team to ensure they are able to execute on pre-determined client portfolio growth and sales targets, cultivating clients with personalized interactions.
  • Coach and monitor assigned team’s cultivation practices ensuring client portfolio growth targets, high repeat rate and sales goals achieved. Assists CA’s in curating elevated memorable experiences for client.
  • Deliver high team data capture rate (90%) with a focus on the quality of information gathered and ensure consistency of personalized outreach
  • In partnership with client relations, provide support to team to cultivate high value and high jewelry clients.
  • Ensure assigned team identifies and creates private appointments daily to generate sales and build client portfolio.
  • Identifies daily opportunities to generate energy, brand personality and elevate client experience through the use of hospitality, gifting.
  • Share client centric event opportunities and partner with Store manager, Client Relations (if in store) and Client Events to support events.
  • Ensure highest levels of in-store luxury experience at all times (NSS and Customer Satisfaction Scores)
  • Perform client recovery – resolving client issues/complaints.


Qualifications
  • Dynamic, attentive, and inspiring leader who builds relationships with internal and external clients.
  • Experience in sales generation and managing the achievement of sales results of a team
  • Non-traditional hours, including days, nights, weekends and holidays
  • Proven ability to develop new high value clients and maintain existing client relationships
  • Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point, Client tracking systems and Point of Sales (POS) system
  • Previous experience in a luxury retail environment
  • Previous supervisory/management experience
  • Gemology Certificate/Diploma