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Responsibilities
- Monitor accounts and transactions regularly to identify fraudulent activities.
- Perform fraud investigations and submit reports to the concerned manager.
- Identify and review evidence and documents to analyse the overall case; synthesise data into a fraud investigation report with recommendations
- Perform issue resolution and decision making related to fraud detection activities.
- Identity possible threats to the company such as security lapse, fraud incidents and trademark infringement and take appropriate actions to avoid them in a timely manner.
- A Diploma/Bachelor’s Degree (preferable in data analyst/ risk management).
- At least 2 years of experience in fraud investigation processes or related Bank processes/products.
- Possess good problem solving, analytical, and critical thinking skills.
- Strong attention to detail and ability to notice discrepancies in data.
- High ethical standards with demonstrated integrity.
- Able to work independently with minimal supervision and able to multitask
- Excellent verbal and written communication skills.
- Good working knowledge of MS Office (Excel, Word).
- Able to perform shift work including weekends and public holidays when required.