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Jobs or company...

Branch Administration

RM 3,000 - RM 4,000 / month
Checking job availability...
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TCIM SDN BHD is seeking a highly organized and detail-oriented Branch Administrator to join our team at our Ipoh branch. This role is crucial in ensuring the smooth and efficient day-to-day operations of the branch, providing support to various departments, and delivering excellent customer service.

Job Summary:

The Branch Administrator is responsible for overseeing various administrative tasks, including financial record-keeping, customer service, sales support, inventory management, and facility maintenance. This role requires strong communication skills, problem-solving abilities, and the ability to multitask effectively in a fast-paced environment.

Responsibilities:

Financial:

  • Follow up and collect outstanding payments from branch debtors (sales, service, and parts) and manage within the credit terms.
  • Email statements of accounts to customers monthly as payment reminders.
  • Manage petty cash within the established policy and SOP manual.
  • Bank in cash and cheques within 24 hours of receiving from customers.
  • Submit supplier invoices and LPOs to the AP department monthly, monitor payment status, and check supplier statements.

Customer Service & Sales Support:

  • Provide assistance to sales activities and general administrative support to the branch manager on a timely basis.
  • Complete tasks assigned by the branch manager or EM head within the given timeframe.
  • Address and resolve customer issues such as invoice requests, orders, and other inquiries.
  • Maintain positive customer relationships through professional and courteous interactions.

Operations & Administration:

  • Manage machinery stock according to SOPs, including raising JRs for PDI and conducting arrival inspections.
  • Raise GRNs to inform the PIC after receiving machines from branches or principles.
  • Ensure the safekeeping of machine accessories.
  • Perform monthly warming up of machine stock.
  • Ensure strict compliance with machine sales delivery procedures as outlined in the SOP manual.
  • Maintain organized files of machinery documents after delivery.
  • Conduct monthly building safety inspections to ensure a safe and positive environment.
  • Timely renewal of business licenses, rental agreements, company vehicle insurance, and road tax.

Sustainability:

  • Incorporate Economic, Environmental, Social, and Governance (EESG) risks and opportunities into daily business operations and decision-making processes.

Qualifications:

  • Candidates with at least a Diploma or Degree in Business, Administration, Marketing, or Professional Certificate (e.g. SKM) or any related field will be given priority.
  • At least 1 year or more of working experience in the related field is required for this position and will add points.
  • Strong communication, presentation, and negotiation skills will be given priority.
  • Proficiency in Microsoft, PowerPoint, Excel, and Word will add points.
  • Initiative and willingness to learn are essential.
  • Ability to multitask and prioritize effectively.
  • Problem-solving and decision-making skills.
  • Knowledge of basic accounting principles.
  • Familiarity with inventory management procedures.

Please get in touch with us if you are interested:

PH: +60 12-251 6728 (Sam)

Email: [email protected]

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

  • Professional development

Schedule:

  • Monday to Friday

Work Location: In person