Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Customer Service Specialist

Salary undisclosed
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Company Description

Beyondsoft (listed by the Shenzhen Stock Exchange, stock code 002649) is a global provider of IT consulting, product and solution services. Relying on strong R&D and innovation capabilities, the company widely adopts emerging technologies based on big data and mobile internet, including big data management platform, enterprise risk warning and public opinion monitoring system, AI-based intelligent operation and maintenance service, and intelligent automated test products. And a wide range of products and solutions, including internationally authoritative software testing qualification training, for a wide range of services in the fields of high technology, internet, finance, retail, logistics, energy, manufacturing, and medical.

For more information, please visit www.beyondsoft.com

Responsibilities
  • Resolve various business inquiries, consultations, and requests through online and phone channels.
  • Handle the full process of customer complaint cases until closure.
  • Timely dissemination of company-related information via emails, text messages, etc.
  • Conduct routine outbound calls and follow-ups in compliance with regulatory requirements.
  • Assist the customer service team in optimizing processes, establishing multi-channel service models, and improving service quality.
  • Complete other tasks assigned by superiors


Qualifications
  • Bachelor's degree or above in finance or related fields.
  • At least 5 years of customer service experience in the financial industry.
  • Comprehensive understanding of the financial industry and familiarity with private/public fund products and related operations.
  • Strong, engaging verbal communication skills and keen insight to quickly identify customer needs.
  • Ability to follow up, communicate, and resolve complex issues, effectively manage customer expectations, and maximize customer satisfaction.
  • Preference will be given to candidates with Licensing Examination for Fund Practitioners (China), HKSI certification, or FP certification issued by MAS.
  • Proficiency in Chinese and English is preferred.