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Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
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  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
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  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
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  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
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  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Last Mile Manager Johor

  • Full Time, onsite
  • Pos Malaysia Berhad
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed
Checking job availability...
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Join us in being a Pos Malaysia Wira!

At Pos Malaysia, we are passionate about building trust to connect lives and businesses for a better tomorrow. As we transform this incredible 200-year-old business, we are looking for highly motivated, engaged, passionate, and driven individuals to join our team – someone who is up for the transformation challenge and excited by the significant opportunity it represents.

Own it:

• Responsible for ensuring items are delivered to customers according to the service standards and monitor daily delivery performance reports (i.e., branch clear floor report).

• Responsible for handling delivery of customer complaints/feedback according to SLA standards to achieve customer satisfaction.

• Provide complete delivery reports and data on delivery performance to the State Management and Headquarters.

• Managing and re-evaluating the delivery beat needs, including Posmen Komuniti/Wakil Posmen Komuniti/Outsourcing beat by following the norm at Mail Delivery Centres and Poslaju Branches within the state.

• Plan and review the branch delivery capacity of the work to balance with the workload to achieve a clear floor every day.

• Responsible for ensuring distribution of volume is managed properly within the branch or within insourcing/outsourcing.

• Responsible for managing delivery outsourcing headcounts (i.e., flex/OO/EP/Agents) to ensure the assigned job is delivered according to the SOP and every job assigned is closed timely.

• Responsible for ensuring all staff comply with Work Instructions/Standard Operating Procedures (SOPs), Company Policies, Acts, and Regulatory Requirements and any current instructions issued by management. Conduct spot check activities and operational audits to observe compliance level and for improvement.

• Responsible for ensuring that the operation system (i.e., Axis/Pos Rider/DMIS etc.) is always available and there are no system failures and adhere to scanning compliance while operating process activities are being carried out at Mail Delivery Centres & Poslaju Branches.

• Review and implement continuous improvement for improving the quality of services. Promote and support initiatives through implementation of the Quality Management System (5S, QIT/ICC, ESS & ISO), whilst ensuring premises maintain a high level of cleanliness and are in proper order.

• Responsible for identifying delivery risks related to operations and take corrective or preventive actions immediately to mitigate the risks.

• Assist the State Operation Manager (SOM) prepare the AMP Budgets as well as the total manpower and operating equipment according to current operating needs. Monitor and control operating costs effectively.

• Ensure sufficient operating space, operational equipment and automation supplied (including scanner & semi-auto/full-auto conveyor), and transportation are used and maximized as possible to expedite the delivery of items.

Build Trust:

• Ensure good communication within the team and other stakeholders.

• Develop a good rapport through consistent engagement and cordial relationships.

• Represent Pos Malaysia as a liaison officer with the state government.

• Provide leadership and guidance to subordinates.

One Team:

• Ensure good coordination and teamwork between units/departments.

• Responsible for maintaining all Pos Malaysia assets with assistance from the support unit.

• Steer subordinates to achieve higher work quality and productivity.

Drive Innovation:

• Promote and execute delivery process improvements within the state to ensure efficient and smooth operations that also produce the highest quality of products and services.

• Enjoy working in a fast-moving transformation journey.

• Quick to adapt, have a sense of urgency and act quickly based on the business needs.

Move Fast:

• Proactive and aggressive in any action to meet current operational requirements.

• Promote and execute process improvements within the state.

Delight Customers:

• Ensure all departments are contributing their effort towards excellent customer experience.

• Provide daily feedback and performance reports to the management on any matters pertaining to operations and state administration.

• Ensure delivery complaints/feedback are raised, closed, and action has been taken immediately.

This is a super exciting time to be joining Pos Malaysia. Your contribution will help us to write the next chapter in our history.