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Travel Consultant Executive - Up To RM72000 Per Year

Salary undisclosed

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Company Description

Accomy is a leading travel reservation platform that allows users to easily discover and book destinations for their journeys. With a user-friendly interface and seamless booking process, Accomy aims to elevate the travel experience. Whether you're planning a vacation or a business trip, your perfect gateway is just a tap away. Start exploring today!

Role Description

This is a full-time on-site role for a Travel Consultant located in Malaysia. The Travel Consultant will be responsible for providing exceptional customer support, ensuring customer satisfaction, and maintaining phone etiquette. They will also play a crucial role in delivering excellent customer service and enhancing the overall customer experience.

Qualifications

  • Travel Consultant, Customer Support, Customer Service, and Customer Experience skills
  • Ability to provide excellent phone etiquette
  • Strong problem-solving and communication skills
  • Ability to handle customer complaints and resolve issues
  • Attention to detail and ability to multitask
  • Experience in the travel or hospitality industry is a plus
  • Able to handle shift work (including weekends)
  • Fluency in English and Mandarin is a requirement as you will be communicating with colleagues/clients based overseas.
  • Additional fluency in other languages in a plus

What We Offer

· Opportunities for career advancement within various teams and global locations.

· A modern work environment

· A diverse, dynamic team that fosters inclusivity.

· Competitive salary and comprehensive benefits package.

Why Join Accomy?

We are a close-knit team that values top performers from diverse backgrounds. We encourage one another to excel while enjoying the journey together. Our fast-paced environment is complemented by robust training and 360-degree feedback, ensuring your growth and success are prioritized.

If you’re excited to make a significant impact in the travel industry and grow with a visionary company, we’d love to hear from you! Please send your resume detailing your relevant experience to [email protected] or apply directly.