Travel Consultant Executive - Up To RM72000 Per Year
Company Description
Accomy is a leading travel reservation platform that allows users to easily discover and book destinations for their journeys. With a user-friendly interface and seamless booking process, Accomy aims to elevate the travel experience. Whether you're planning a vacation or a business trip, your perfect gateway is just a tap away. Start exploring today!
Role Description
This is a full-time on-site role for a Travel Consultant located in Malaysia. The Travel Consultant will be responsible for providing exceptional customer support, ensuring customer satisfaction, and maintaining phone etiquette. They will also play a crucial role in delivering excellent customer service and enhancing the overall customer experience.
Qualifications
- Travel Consultant, Customer Support, Customer Service, and Customer Experience skills
- Ability to provide excellent phone etiquette
- Strong problem-solving and communication skills
- Ability to handle customer complaints and resolve issues
- Attention to detail and ability to multitask
- Experience in the travel or hospitality industry is a plus
- Able to handle shift work (including weekends)
- Fluency in English and Mandarin is a requirement as you will be communicating with colleagues/clients based overseas.
- Additional fluency in other languages in a plus
What We Offer
· Opportunities for career advancement within various teams and global locations.
· A modern work environment
· A diverse, dynamic team that fosters inclusivity.
· Competitive salary and comprehensive benefits package.
Why Join Accomy?
We are a close-knit team that values top performers from diverse backgrounds. We encourage one another to excel while enjoying the journey together. Our fast-paced environment is complemented by robust training and 360-degree feedback, ensuring your growth and success are prioritized.
If you’re excited to make a significant impact in the travel industry and grow with a visionary company, we’d love to hear from you! Please send your resume detailing your relevant experience to [email protected] or apply directly.