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Customer Service @ Hotline

RM 2,000 - RM 2,499 / month

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Job Overview Responsibilities -Handle many inbound and outbound calls to customers and clients. -Identify the needs of customers, resolve issues, and provide solutions. -Upsell other products wherever possible. -Ensure you follow the customer service script provided by the company for uniformity. -Excellent organizational and time-management skills -Good communication skills Skill Needed -Effective Communication Skills. -Knowledge Retention and Recall. ... -Ability to Handle Pressure. ... -Speed and Efficiency. ... -Creative Problem Solving. ... -Emotional Stability. ... -Organizational Ability.