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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Aggregator Operations Specialist

  • Full Time, onsite
  • DPE Global Services Centre (Malaysia)
  • Petaling Jaya, Malaysia
Salary undisclosed
Checking job availability...
Original
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As Aggregator Operations Specialist you will play a crucial role in supporting DPE (Malaysia & Singapore market) in ensuring smooth and efficient operations across aggregator platforms including GrabFood, Foodpanda and ShopeeFood.

You will be responsible for managing store routes, recovery of customer order, issuing refunds for cancelled/ unrecoverable orders and responding to ops on urgent queries on customer order status, store status, store ops hours.

Job Responsibilities:

  • Monitor the order failure for all the aggregator orders and perform recovery where necessary either by re sending the order or perform manual fulfillment via the aggregator platform systems
  • In cases of inability to recover customer’s order, to perform refund for customers
  • Contact customer to obtain account number if required for refund submission
  • Assist store operation request to reroute or stop orders on the aggregator platform apps
  • Assist store operations on any inquiries related to customers orders
  • Routine communication of order errors and error mitigation strategies to support and internal team
  • Set operation hours and timing as per instructions from Head of Aggregator Operations – MSK or correct any incorrect information on the aggregator aps where highlighted
  • Any other operational task to support the aggregator operations for MSK

Requirements:

  • Sijil Pelajaran Malaysia & above
  • Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
  • Experience in e-commerce/commerce operations and customer experience is a plus
  • Experience in the QSR industry, digital operations, or aggregator platforms is a plus.
  • Experience in project management with the ability to prioritise and manage multiple tasks simultaneously.
  • Excellent communication skills to effectively interact with internal teams, external partners, and store operations.
  • Must possess a smartphone that can be used to manage the aggregator apps. Laptop and software licenses will be provided.
  • Must be willing to work on shift basis (5 working days)