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Information Technology Support Engineer - Junior

Salary undisclosed

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Job Description

  • Troubleshooting of Faults by End Users using Remote Access / On-Site
  • Knowledge to handle PCs, Notebooks, Peripheral & Printer faults
  • Assist in the Setup of New PCs and Installation of Software / Local & Remote
  • Familiar with Ticketing System and respond promptly to tickets via system
  • Possess customer service skills to communicate with end-users
  • Knowledgeable of different IT Technologies where continuous learning in the work field is expected
  • Junior IT Support based Customer Office
  • Junior IT Support on Field Onsite
  • Hardware support for PC, Tablet, and Printer.
  • PC Software support Win10, Office 365, Antivirus, etc.
  • Maintain a high degree of customer service to all employees, vendors, and clients of the company and adhere to all service management principles.
  • Perform administrative and other tasks as deemed necessary by the Helpdesk Team Lead
  • Ad-hoc duties as assigned
  • Training will be provided.

Job Requirement

  • Candidate must possess at least a Diploma in Information Technology or equivalent
  • At least 1 - 2 years of working experience is preferred
  • Written and spoken language proficiency
  • Excellent communication, documentation, and organizational skills
  • Must possess own transport
  • Willing to travel (on-site support)
  • Willing to work in an odd working schedule
  • Must be well-organized and have the ability to prioritize tasks.
  • Able to communicate in English, Bahasa Malaysia
  • Fresh Graduates are encouraged to apply.

Benefits of this career opportunity:

  • Attractive Remuneration Package (Basic + allowance)
  • Outpatient claim
  • Birthday cash
  • Our Company provides you a conducive environment to work and growth.

Location: Klang Valley