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IT Technician ( Onsite )
RM 2,000 - RM 2,499 / month
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Responsibilities: ( REQUIRE TO TRAVEL ) • Perform 1st level support, troubleshooting, and problem-solving assistance on network and server equipment/CCTV/alarm/laptop/wifi router/printer/photostat machine in outlets ( Malaysia) • Manage the entire IT infrastructure and system-related activities, to ensure the availability, workability and timely deployment. • Manage the refund request for company e-wallet system. • Push notification, news and advertisement for in house e-wallet apps. • Keep track and update the documentations for IT related assets. Perform ad-hoc or additional tasks as assigned by supervisor. • Maintain daily task at outlet for any problem or installation. ( Need to Travel ) • Assist Office Autocount system. • End-to-end management of IT projects to deliver on-time. • Ensure every given project complies with all applicable legal, regulatory, policy, and best practice requirements. • Troubleshoot and resolve hardware and software issues • Document all technical issues and resolutions accurately Escalate complex technical issues to the appropriate team members