Marketing Executive

Asli Mechancial Sdn Bhd is a leading company in the construction materials industry, specializing in providing high-quality materials for construction use. We are committed to delivering excellence and innovative solutions to our customers. As we continue to expand our market presence, we are seeking a dynamic and skilled E-commerce Executive to join our team. Position: E-commerce Executive Job Responsibilities: Provide exceptional customer service by promptly responding to customer inquiries and resolving any issues or concerns related to online orders. Efficiently process and manage customer orders, ensuring accurate and timely fulfillment while maintaining a high level of customer satisfaction. Collaborate with the sales and marketing teams to design engaging marketing content for online platforms, such as website banners, social media posts, and email campaigns. Conduct market research to identify new opportunities and strategies to expand our customer base. Implement effective digital marketing initiatives to increase brand visibility, attract new customers, and enhance customer loyalty. Stay updated with industry trends, best practices, and emerging technologies in e-commerce and recommend innovative ideas to drive business growth. Continuously monitor and analyze key performance indicators (KPIs) to evaluate the success of online campaigns and make data-driven recommendations for improvement. Coordinate with logistics and warehouse teams to ensure smooth order processing, accurate inventory management, and timely delivery. Qualifications and Skills: Bachelor's degree in Business, Marketing, or a related field. Proven experience in e-commerce operations, preferably within the construction materials or a related industry. Proficient in using e-commerce platforms and content management systems (CMS). Strong customer service skills with excellent verbal and written communication abilities. Creative mindset with the ability to design engaging marketing content. Sound knowledge of digital marketing techniques, including SEO, SEM, email marketing, and social media advertising. Analytical skills to interpret data and metrics, make informed decisions, and optimize online performance. Self-motivated and able to work independently, as well as collaboratively in a team environment. Strong organizational and time management skills, with the ability to handle multiple projects simultaneously. Familiarity with construction materials and the construction industry would be advantageous. How to Apply: If you are passionate about e-commerce and want to contribute to the growth of a leading construction materials company, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you are interested in this position to [email protected] Please include "E-commerce Executive Application" in the subject line