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WhatsApp and Instagram: *Promptly respond to customer messages and inquiries on WhatsApp and Instagram. *Provide accurate and helpful information regarding our products, services, and company policies. *Resolve customer complaints and issues in a timely and professional manner. *Maintain a positive and friendly tone in all communications. TikTok: *Engage with our TikTok community by responding to comments and messages. General Customer Service: *Handle customer inquiries and requests via phone, email, or in-person, as needed. *Process customer orders, returns, and exchanges. *Maintain accurate customer records and information. *Provide knowledgeable answers to questions about product, pricing and availability *Contribute to continuous improvement of customer service processes and procedures.