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Call Centre Manager ( Japanese ) - Travel Industry
RM 6,000 - RM 7,999 / month
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1. Japanese nationality and experience in travel industry is preferred. 2. Train, and supervise staff. 3. Setting performance expectations, providing ongoing coaching, and conducting performance reviews. 4. Prepare and present regular reports on call center performance to senior management. 5. Streamline call center processes to enhance efficiency in handling travel inquiries and bookings.