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Sales Manager/ Assistant Sales Manager (Life Science & Research)
Salary undisclosed
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Job Summary
The Sales Manager/ Assistant Sales Manager (Life Science & Research) will be responsible for planning, implementing and directing the company’s sales activities. They will lead a team of sales representatives, set sales targets, develop sales strategies and planning and ensure the team meets or exceeds revenue and profitability goals.
Key Job Responsibilities:
Team Leadership:
- Recruit, train, manage and motivate the sales team.
- Set clear sales goals and targets for the team.
- Provide coaching and guidance to help team members improve their sales skills.
Sales Strategy:
- Develop and execute a sales strategy to achieve company sales objectives.
- Identify new markets, customer needs and opportunities for growth.
- Monitor industry trends and competitors to stay ahead in the market.
Customer Relationship Management:
- Build and maintain strong relationships with key customers.
- Handle escalated customer issues and complaints.
- Ensure high levels of customer satisfaction.
Sales Forecasting:
- Analyse sales data and market trends to make accurate sales forecasts.
- Adjust sales strategies based on market changes and feedback.
Product Knowledge:
- Stay up to date on the company’s products or services and understand their features and benefits.
- Train the sales team to effectively communicate product knowledge to customers.
Reporting:
- Generate regular reports on sales performance, market trends and competitors.
- Present reports to senior management and provide recommendations.
Budget Management:
- Manage the sales department budget, ensuring cost-effective operations.
- Allocate resources efficiently to maximize return on investment.
Sales Tools and Technology:
- Utilize sales management software, CRM systems and other tools to track and manage sales activities.
- Ensure the team is trained to use these tools effectively.
Compliance:
- Ensure the sales team adheres to company policies and legal requirements,
- Monitor and enforce ethical business practices.
Job Requirements:
- Bachelor or Master in Molecular Biology, Biology, Biotechnology, Biomedical, Biochemistry, Medical Science or related studies.
- Proven experience as a Sales Manager/ Assistant Manager or in a similar sales leadership roles.
- Knowledge in the field of molecular biology or equivalent research or industrial experience.
- Experience in Next Generation Sequencing and/or Microarray technologies is a plus.
- Strong leadership, communication and interpersonal skills.
- Proficiency in sales management software and CRM systems.
- Demonstrated ability to meet and exceed sales targets.
- Strong negotiation and closing skills.
- Must have own transport and willing to travel extensively within Malaysia & Overseas.