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Inbound Call Customer Service (Telco)
RM 2,000 - RM 2,499 / month
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Requirements: Min. SPM holder Able to start immediately is added advantage Good command in English and Bahasa Malaysia (read, written, and spoken) Computer literate with basic knowledge of MS Office applications, Pass pre-phone interview & assessments Job scope Handle incoming call customer enquiries over the telephone only Assist customers related to telco problem such Billing/Prepaid/Postpaid/Line issue Idenfying the issue, assist customer according to the system Working Shift: Morning 8:00AM - 5:00PM 9:00AM - 6:00PM Evening 1:00PM - 10:00PM 3:00PM - 12:00AM 8 working hour perday 5 working days weekly in rotational shift basis 2 days off per week Remuneration Package Basic salary: RM2,150.00 (Fixed) / RM2,350.00 (Fixed) KPI allowance: Maximum RM1000.00 (performance based) Shift allowance (depends on working shift) OT allowance (If applicable) Other benefits: Annual Increment Annual Bonus Staff Discount Working Location Berjaya Times Square Jalan Imbi, Kuala Lumpur Accesible by Monorail & Lrt Imbi Station