E-commerce Specialist
RM 2,500 - RM 2,999 / month
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1. Develop and execute e-commerce strategies aligned with company goals. 2. Identify target markets and customer segments for online sales. 3. Analyze market trends, competitors, and customer behavior. 4. Manage and optimize the e-commerce website. 5. Collaborate with web developers and designers for website improvements. 6. Enhance user experience, navigation, and product categorization. 7. Handle customer inquiries, complaints, and returns. 8. Improve customer retention and brand loyalty. 9. Implement security measures for customer data protection. 10. Stay updated with industry trends and best practices.